You likely discovered us while reviewing your credit card statement.

Q: What is this charge for?

A: Charges that appear on your credit card statements from PPVBILL are for subscriptions and related charges from an adult streaming service. For example, Raw Fuck Club ( www.rawfuckclub.com ).

Q: This isn't me. I never joined or used an adult website!?

A: If that's true, you should immediately report this fraud to your credit card company. They will require the card to be cancelled and issue you a new one.

Q: This isn't me. I never joined one of your websites.

A: Are you absolutely sure? If you've joined an adult websites recently, it might have been one of ours. Email us at customerservice@ppvnetworks.com and we can check for you.

Q: I made a charge on one of your websites, but the amount is incorrect.

A: To dispute the amount, email us at customerservice@ppvnetworks.com and we will be happy to sort out any confusion with how much you were charged.

Q: I've used your sites in the past, but I dispute this recent charge.

A: First, you must change your password on our sites immediately. We suggest you do the same on other sites as well. Many people use the same password on many sites which can lead to identity theft. Once you have changed your password, email us at customerservice@ppvnetworks.com and we'll figure out what happened. We can trace all logins and purchases by IP address. If your account was compromised, we will know. Your private confidential financial information is safe because we don't share that on your account.

Q: I cancelled this site and got rebilled anyway.

A: That is not very likely, but, we are more than happy to look into it for you. We can check if you have logged into the site and what you have watched, downloaded, etc. Email us at customerservice@ppvnetworks.com.